I keep getting the error below, even after I follow the prompts to link to a new sheet. Please advise how I can get this sorted. Thank you! Export to Sheets Failed to sync your sheets Lessexpand_less Error: File not found: 107BY0WFJbx_MmE9Zwgf-47haN3pfyCqOpdVocVrI-3E. If you are facing issue multiple times, linking to a new sheets will solve the problem.

In the form we are currently using, we get two different sets of product numbers in the reports. First if we creacte a report 'monthly' 'sales by product', we get the numbers for oct. and nov. If we combine them, we get a DIFFERENT result than the report made by 'create a report' (last option on the reports page) and select on 'product'. We get different results for each product?! Although this should be the same...

A billing issue! I believe I paid for the yearly plan for the formfacade form embeds a couple of months ago but have been charged the monthly rate twice since then as well, so it seems I'm still being charged the monthly plan while also already having paid. I hope you can look into this and let me know. Thanks!

I need a prefilled link where I can change it based on googlsheets

Can't use the extension after installing it.

I don't know how to get to my data that is being gathered.

after succesfull payement with stripe, the order is abandoned while I expect it to be submitted

How can i change the currency on a neartail form? I need it to be in GBP which all my forms are, but when I imported from a Google form (which was also in GBP), the imported form is now in USD.

How many times can I use this Whatsapp form for free (Free Plan) without Trial plan or subscribing to the paid plan? Is it 20 forms per month or 20 forms without monthly usage?

New updates to enhance form security

Our current system already scans forms for malicious content and automatically displays a warning message in unsafe forms. However, due to a recent increase in reports of such forms through email and support channels, we are introducing a new Report Abuse option directly within the form. This new feature will make it easier for users to flag any suspicious activity, helping us respond more quickly. Please note that this option will not appear when embedding the form on your website. Additionally, we're working on a future update that will introduce identification verification for added security when creating websites. This will allow us to remove the report abuse option for verified users and forms. We’ll keep you informed about the upcoming security updates.

Expand Your Sales in India with ONDC Integration

We're integrating ONDC (https://ondc.org/), an open network for digital commerce, into Neartail for our Indian customers. ONDC allows you to sell the products listed on Neartail directly to users on Paytm and other apps, expanding your reach without paying exorbitant fees to these platforms. Let us know if you're interested!

Get more people to respond to your Google Forms

We're launching Formfacade's new product (https://formfacade.com/email-to-form/): transform emails into Google Forms responses. Your respondents can send an email to sales@yourcompany.com (or support@yourcompany.com), and our tool will automatically extract key information and populate your Google Forms. This makes it easy to track and manage sales inquiries and feedback that your customers send you. We also plan to send questions to your respondents so they can reply via email instead of filling out a form, potentially increasing response rates. If you're interested in using it, please comment below and let us know if you want to transform emails to sales@yourcompany.com or get more people to respond to your Google Forms.

Verify Payments Using the Neartail Mobile App Automatically

You can now automatically verify UPI payments collected in your Neartail form using the Neartail mobile app (https://near.tl/inbox). If you are interested in trying out auto verification for UPI payments, please reply to this post. For those interested in automatic payment verification for other payment modes such as Venmo, CashApp, or Zelle, please reply with the payment mode you're using. Please Note: For automatic verification, the payment mode should meet the following conditions: 1. The owner account should receive an email or SMS once the amount is received. 2. If using SMS, ensure you have an Android phone or tablet. If these conditions are met, please specify which payment mode you want us to prioritize. Thank you! Hari

Issue with email notifications

Emails are not being sent due to an issue with the AWS account. We are looking into this. In the meantime, you can use the mobile app (https://near.tl/inbox) to get real time notifications for new responses. Update: This issue has been resolved. You should receive email notifications now.

Forms Issue due to Google's ToS violation

Google had incorrectly flagged some of our forms for violating their terms of service. These forms might not have been accessible for 4 hrs on 27-April. We have now resolved this issue. Note: If you are unable to access the form, please refresh the page or try it on a different browser/device.