"If I fill the questionaire from google form, the answers is not recorded in Form Facade. If I fill from Form Facade link, the answers is recorded but not the score. Before the score is appeared, but now is not. I don't know what make it change.
How to make this work?

There is a note like this,
Note: Access to collaborator editor@formfacade.com for this Google Form has been removed. Please add editor@formfacade.com as a collaborator to your Google Form.
If you have added the collaborator email and still facing the issue, reload the page and try again or contact support.

I have made the editor@formfacade.com to become collaborator, but there is no effect."

Question

&#34;If I fill the questionaire from google form, the answers is not recorded in Form Facade. If I fill from Form Facade link, the answers is recorded but not the score. Before the score is appeared, but now is not. I don't know what make it change.
How to make this work?

There is a note like this,
Note: Access to collaborator editor@formfacade.com for this Google Form has been removed. Please add editor@formfacade.com as a collaborator to your Google Form.
If you have added the collaborator email and still facing the issue, reload the page and try again or contact support.

I have made the editor@formfacade.com to become collaborator, but there is no effect.&#34;

Vipin · Accepted Answer

Hi Sandra, please find the answers below.

1. You will have to use the Formfacade share link or the embed code to collect responses. If you use the google forms link, customization and score calculations will not work as these features are not supported by google forms.

2. If you would like to record the score in google forms, then you must add a question in the form with the POINTS() formula to calculate the total score. Refer to the links below for detailed instructions.

Note: I checked your form setup and noticed that you have deleted the question with the POINTS() formula for calculating the score. That's why the score is not recorded even when you use the Formfacade share link.

Calculate total score (add points for all questions the form)
https://formfacade.com/calculate/assign-different-points-for-each-answer-in-multiple-choice-question-and-calculate-total-score.html

Demo video
https://youtu.be/zberDwRdLv8

3. If you remove the Formfacade system account, then you will not be able to edit the form using the Formfacade Editor. This is not related to score calculations.

Formfacade

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