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The form it's not working at all, I am not getting emails as well
Asked by pedi*******om
Jun 16, 2024
All Replies (7)
Vipin
Jun 16, 2024
Hi - You are seeing the response limit reached warning message in the form because you have already collected 20 responses. You will have to upgrade your account to use your form.
Neartail is a paid product with a 7-day free trial. You get the first 20 responses free during this trial period. If you would like to collect more than 20 responses or continue using it after the trial period ends, you will have to subscribe to the paid plan.
Neartail pricing
https://neartail.com/order-form/pricing.html
La Semilla
Sep 16, 2024
Now i am not getting also the emails and I paid for it.. Also my customers are not getting the respond email
La Semilla
Sep 16, 2024
the email its for pedidoslasemilla@gmail.com
Vipin
Sep 17, 2024
Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents / collaborators? Please check and confirm.
- By default, it will display the configure link that indicates that the emails have not been set up.
- If the emails are configured and sent successfully, email addresses will be displayed.
- Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
La Semilla
Oct 27, 2024
Hola! its possible to have a call for support
Vipin
Oct 28, 2024
I have sent you an email. Could you please reply to that email.
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